Management Consulting, DevOps, ITIL, and Process

Management Consulting

DevOps Assessments


The xOps DevOps Maturity Assessment measures DevOps implementation across the entire organization. This is for enterprises that need to create a competency model that reflects what DevOps is supposed to do for the organization. This can be accomplished by tracking, testing, correlating existing metrics and logs, and making this data visible through the xOps DevOps Maturity Assessment. With our assessment and maturity model we can help successfully drive a consistent DevOps model across mid-size and very large organizations. Our understanding that there are many competencies which comprise DevOps allows us to track maturity in a consistent way across a large number of teams that are often not consistent in their practices. By providing a mechanism and process to roll this data up into competencies and team scores we can simplify these numbers to make them easier to understand and track consistently across the organization. Using an outcome-based approach and clearly measurable competencies clients can successfully drive DevOps in a large and diverse environments. By beginning with the end in mind we can ensure that improvements in DevOps competencies are driving operational improvement.


DevOps Strategy


xOps can evaluate current DevOps capacity & technology needs and develop a strategic plan. xOps develops a strategic plan to ensure those DevOps projects that are of the highest priority are completed in a timely manner and to ensure a consistent message to the organization of reasonable expectations and to meet the strategic plans of the organization. The strategic plan should also ensure appropriate allocation of staff to projects so IT can be as efficient and effective as possible in meeting the technology demands of the organization.


Deliverables

* 3 - 5 Year Strategic Plan 

* Strategic Roadmap 

* Skills matrix 

* Project work statements for key projects 

* Project portfolio and cost-benefit analysis

ITIL

ITIL is a framework from which you can take or leave portions you like and, in fact, this framework provides many useful paradigms for DevOps implementations. 


There’s actually a lot of synergy between ITIL and DevOps. At xOps we look at ITIL as a process framework and see DevOps as, primarily, a culture of collaboration, there is no reason we cannot have a process framework integrate very well with a culture of collaboration. 


Whether you are a ServiceNow, BMC or other shop, xOps can help you with deployment and DevOps.

Process

Enterprises need to effectively use data and tools to break down information and workflow silos using various types of processes. 


Today’s reality is, especially in mid to large-sized organizations, there are legacy systems at all levels of maturity, including long manual deployments, including systems that don’t have the automation necessary for seamless deployment. The reality is, sometimes things do go wrong, and it isn’t all perfect. And in these environments, we need to make sure that we’re monitoring things, so when things do go wrong, we can react. 


This problem was even worse than just having a huge number of tools. xOps can help break down classic informational silos where the developers have access to information about development, and operations are the only ones who have access to information about how those systems that they rely on are performing. We can find and fix those clear indicators of dysfunctional teams, and where they’ve siloed in information. If are not sharing this information, they can’t collaborate and work towards a shared solution or have the shared ownership necessary to drive appropriate behavior.